MARQUE MOTORS

503-293-5386 | 7310 S Macadam Ave Portland, OR 97219

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 503-293-5386 or make an appointment online!

What Our Customers Are Saying

You Guys Kick arse!! Thank for the work you do!! The power from 3K to 5K has improved and it has a quicker response. Great upgrade for the money!! Thaank you!!

S.L.

Marque Motors was recommended to me by several of my 'German Sport car owning' friends. Kurt was very generous with his time to help me understand the differences of the cars that I am researching to purchase (Porsche vs. Audi). He gave me some excellent pointers that I would not have thought about before pursuing a purchase. I will definitely bring the car to Marque for a full pre-purchase inspection when I identify it, and any service and repairs as well. I believe they are an excellent resource!

Jennifer C.

I've taken a number of Porsches to Kurt over the past 15 years or so. They do careful work, give great advice, and have been very reasonably priced.

Michael C.

I was recommended Marque Motors for a pre-purchase inspection on a Porsche Boxster in Portland. I don't live in the area and hadn't actually seen the car myself, so the inspection was really important to me. Kurt was great and gave me all the information I needed to make an informed purchase, taking time to explain the report details over the phone and answering any questions I had. The inspection also cost me less than I was originally quoted which was nice! If I was anywhere near the area, I'd definitely be going back to Marque Motors for any work my car might need in the future.

David H.

We have been doing business with Marque Motors for a long time, this is a quality shop. All my customers that drive Porsches, BMWs, and Audis take their cars here and have nothing but GREAT things to say about their work. Kurt has a very good reputation and his staff knows what they are doing. Marque Motors is a full-service repair facility specializing in Porsche, Audi, BMW, MINI and Volkswagen. NOTE: SERVICE & REPAIR FACILITY SPECIALIST ! Service and Repair Shops that have been around a while are getting harder to find, this is one of the good ones. We are in the industry and my customers say this is a great shop, and I agree.

Brooks Performance

Kurt and crew always have done what they say, when and for the amount agreed to. They serviced our 1999 Audi A4 for the last 13 years, and I would use them again, and recommend them highly.